Data Privacy Policy and Security.

We protect your transactions with a 'Zero Trust' architecture, ensuring that every document exchange and data aggregation point is secured against evolving threats. From professional credentials to sensitive financial disclosures and transactions, your data is secured by the same standards used by global financial institutions.

Contact Security Team
Security
SOC 2
Type II Compliance Audit
Certification
Data Handler
Kenya Data Commissioner
Encryption
AES-256
Data Encryption at Rest
Uptime
99.9%
Platform Reliably Available

Data We Collect.

Overview of the types of personal and transactional data we collect to provide our services and ensure trust within the ecosystem.

  • Personal Data·Identification Documents
    Minimum necessary personal identification data (e.g., National ID/Passport, name, email, phone) to facilitate legal transactions and compliance.
  • Professional Data·Professional Credentials
    Registration names and practising numbers to be verified against government agencies and professional registries to enforce trust and compliance.
  • Transaction Data·Property Documents
    Documents exchanged during the transactions including conveyancing exchanges, approvals, invoices, ownership documents that are required for legal compliance.
  • Usage Data·Platform Telemetry
    Information about how users interact with our platform, such as page views, clicks, and other usage metrics to ensure we trace back issues and errors faced for a better experience.
  • User Support Requests·Support or Admin Correspondence
    We retain all corrspondence with our team for issue tracking or feature requests. All communications with our teams or administrators is retained for support and improvement purposes.

Your Data Rights.

Overview of the actions and recourse available to users regarding their personal and transactional data, including access, correction, deletion, and withdrawal of consent. To exercise these rights, please contact our support team at support@propertopia.co.

  • Right to Access·Access Your Data
    You have the right to request access to the personal data we hold about you, including the types of data, purposes of processing, and any third parties with whom it is shared.
  • Right to Correction·Correct Your Data
    You have the right to request correction of inaccurate or incomplete personal data we hold about you.
  • Right to Deletion·Delete Your Data
    You have the right to request deletion of your personal data, subject to certain conditions.
  • Right to Withdraw Consent·Withdraw Your Consent
    You have the right to withdraw your consent at any time, subject to legal requirements.
ProperTopia - Real Estate Data and Property Intelligence